General dog smell is different from a urine accident. It comes from skin oils and dander pressed into the pile over months, and it responds to a different approach.
Start with mechanical removal
Vacuum slowly in two directions with a beater bar, several passes. Most dander sits in the top third of the pile and comes out dry. This alone reduces the smell noticeably.
Then address the oils
Skin oils need a cleaning solution, not baking soda. Hot water extraction with a proper pre-spray emulsifies and removes them. Deodorizer applied after extraction lands on clean fiber and lasts far longer.
Mistakes that make it worse
Over-wetting with a rental machine leaves moisture in the pad, which grows the exact microbial smell you are trying to remove. Vinegar rinses can also set certain dyes. Keep it simple and dry it fast.
Bottom line
If the smell is still there after a thorough vacuum and clean, the source is likely the pad. Call for an inspection and we will find it.
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